“A problem well stated is a problem half solved”

Charles Kettering


Our independent and impartial evaluation and investigation services focus on achieving positive outcomes, whether that be resolving technical performance issues or ensuring investors in technology based businesses appreciate the associated risks. From single products to complex electro-mechanical systems incorporating equipment from multiple vendors; our assessments draw on a wide variety of technical sources and many years’ experience.

Investigating & Resolving Technical Performance Issues

“When you want to know how things really work, study them when they’re coming apart.”   William Gibson

Sometimes your products and machinery do things “unexpectedly”. If you have technical performance or compliance issues in any of in the following areas:

•  PMW inverter induced motor failures

•  Electro-discharge Machining (EDM) issues

•  Bearing protection

•  Electro-magnetic compatibility

•  Failure of environmental sealing enclosures

we can provide the necessary investigative work to determine the cause and thereafter provide solutions to rectify the problem. If required, we can provide on-site visits anywhere in New Zealand and internationally.

While the goal is often to keep your customers happy or get you back up and running as soon as possible, we can also provide expert testimony and support in dispute situations.

Technical Due Diligence

“Investing in new product development and expanding the product catalogue are the most difficult things to do in hard times. It is also the most important.”  Bill Hewlett and David Packard

Whether you are looking to invest in or acquire a technology based business, you will need to understand and mitigate the technical risks before you decide to commit. Our technical due diligence service can help you understand the technical feasibility of a project or business with a full technical risk review. Our technical review can help you:

•  Understand and mitigate a variety of technical risks

•  Identify technical risks that could compromise profitability

•  Ensure that the technical feasibility of the project or business makes for a potentially sound investment

•  Ensure that all relevant factors have been accounted for in the development process including standards and compliance requirements.

We are not affiliated with any organisation or supplier so you can be assured of our complete independence.


Aquaheat NZ engaged Agenta Technologies to investigate, report and advise suitable solutions regarding a challenging systems integration issue we faced. The context and situation was complex and mitigating potential damage to our equipment was essential.

Agenta was able to customise appropriate tools and measuring devices to investigate the issues and then clearly present their findings and recommendations. This required consideration of multiple systems, vendors and their complex interactions.

The findings were used not only by Aquaheat NZ to make decisions but also other build partners to agree a way forward and to consider what the effects could be on future installations.

Peter Hawkins

Project Manager, Aquaheat NZ

If you have a product performance issue, we invite you to get in touch.